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Zenways Policy

Teacher Training Course Terms & Conditions

ZENWAYS (“we”, “us”, “our”)

TERMS AND CONDITIONS (“Terms”)

Effective as of 1st January 2023.

Quick link: Cancellation policy

INTRODUCTION

Please find below our Terms and Conditions. They apply when confirming a booking on our website www.zenways.org and provide important information for you as a buyer. Read the Terms prior to completing the application form to our teacher training school.

BOOKING

The course has limited participants and spaces on the course will be offered on a first come first served basis and applicants will be subject to an interview and subsequent confirmation of acceptance on the course.

Upon signing up to the Teacher Training course, your name, email address and phone number will be stored in our database according to the latest data protection policy.

PROVISION OF THE COURSE

We will provide the Course to you on the date set out in the booking.

We will make every effort to complete the course on time. However, there may be delays due to an ‘Event Outside Our Control’. See clause below for further details.

In the unlikely event that we need to suspend the course we will contact you to let you know in advance, unless the problem is urgent or an emergency.

If you do not pay us for the course when it is due and payable, we may suspend your right to attend the course with immediate effect until you have paid us the outstanding amounts.

IF THERE IS A PROBLEM WITH THE COURSE

In the unlikely event that there is any problem with the course:

  • please contact us and tell us as soon as reasonably possible; and
  • please give Us reasonable opportunity to address the problem.

If you are a consumer (and not a business), you have legal rights in relation to the course if it is not carried out with reasonable skill and care. Advice about your legal rights is available from your local Citizens Advice service or Trading Standards office. Nothing in these Terms will affect your legal rights.

PRICE AND PAYMENT

The price of the course will be set out in your booking confirmation.

We will require an advance deposit payment to secure your booking.

If you are a consumer (and not a business), you have legal rights in relation to the course if it is not carried out with reasonable skill and care. Advice about your legal rights is available from your local Citizens Advice service or Trading Standards office. Nothing in these Terms will affect your legal rights.

OUR LIABILITY TO YOU

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this agreement.

You may use the skills you acquire on the course for the purpose of providing yoga / meditation and mindfulness teaching to members of the public but you may not use the course content for the purpose of training others looking to acquire teaching skills.

We do not provide any guarantee of providing you employment or business as a qualified teacher upon completion of the course. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If you intend to provide yoga / meditation and mindfulness teaching to members of the public or currently operate as a business then our total liability to you whether in contract, tort (including negligence), breach of statutory duty, or otherwise shall in no circumstances exceed the sum equivalent to the total amount paid by you for the course.

We do not exclude or limit in any way our liability for:

  • death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
  • fraud or fraudulent misrepresentation;
  • breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
  • breach of the terms implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples).

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an ‘Event Outside Our Control’.

An ‘Event Outside Our Control’ means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, natural disaster, or failure of public or private telecommunications networks.

If an ‘Event Outside Our Control’ takes place that affects the performance of our obligations under these Terms:

  • we will contact you as soon as reasonably possible to notify you; and
  • our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the ‘Event Outside Our Control’. Where the ‘Event Outside Our Control’ affects our performance to you, we will restart the course as soon as reasonably possible after the ‘Event Outside Our Control’ is over.

You may only cancel the contract if an ‘Event Outside Our Control’ takes place which entirely prevents the course from being delivered, this does not include a change of location (including presenting the course online) or venue under circumstances where the course goes ahead.

YOUR RIGHTS TO CANCEL AND APPLICABLE REFUND

You may not cancel a course booking once the course has started.

Cancellations within 8 weeks of the course start date are eligible for a full refund minus £30 admin fee.
Cancellations within 4 weeks of the course start date are eligible for a full refund minus the booking deposit.
Cancellations between 4 and 2 weeks of the course start date are eligible for a 50% refund minus the booking deposit
Cancellations within 2 weeks of the course start date are not eligible for a refund

To cancel a booking, you can contact us on admin@zenways.org explaining in detail the reasons for your cancellation. If you use this method we will email you to confirm we have received your cancellation. Your cancellation is effective from the date you send us the email.

Once we have begun to provide the course to you, you may cancel the contract for course with immediate effect by giving us written notice if:

  • we break this contract in any material way and we do not correct or fix the situation within 5 working days of you asking us to in writing;
  • we go into liquidation or a receiver or an administrator is appointed over our assets;
  • we are affected by an ‘Event Outside Our Control’.

OUR RIGHTS TO CANCEL OR ALTER A COURSE AND COURSE VENUE

If we must cancel a booking or part of a course booking before the course starts.

We may have to cancel a booking before the start date for the course, due to an ‘Event Outside Our Control’ or the unavailability of key personnel or key materials without which we cannot provide the course. We will contact you as soon as reasonably possible.
If we must cancel a booking and if you have made any payment in advance for a course that has not been provided to you, we will refund these amounts to you.

Once the booking is confirmed, we may cancel the contract for the course at any time by providing you with at least 7 calendar days’ notice in writing. If you have made any payment to us in advance for any part of a course that has not been provided to you, we will refund these amounts to you.

We may cancel the contract for the course at any time with immediate effect by giving you written notice if:

  • you do not pay us when required;
  • you break the contract in any other material way and you do not rectify the situation within seven days of us asking you in writing;
  • we are unable to guarantee availability of the venue of the course set out in the booking.

INFORMATION ABOUT US AND HOW TO CONTACT US

If you have any questions or complaints, please contact us. You can contact us by telephoning 01698 542677 or by emailing us at admin@zenways.org.